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Save this PDF or make note of these numbers. The invoice will show you your gift card number, redemption code, and credit amount. Click View Printer-Friendly Invoice toward the bottom of the page to review the full order details.You should see “Credit for Event Cancellation” Login to your account and click into Order History.Here’s how to find your COVID-related credit information: For patrons who experienced multiple show cancellations, your credits have been consolidated for easier redemption. The deadline to use ticket credits for shows cancelled due to COVID-19 has been extended to December 31, 2023. Please note that you will also automatically receive your tickets as an email by PDF Apple Wallet tickets are an optional additional feature but do not replace the standard PDF delivery.Open the Wallet app on your phone and present your ticket(s) at the venue.Tap the Apple Wallet icon next to each ticket - please note that each ticket must be added to your Wallet separately.You will now see each ticket listed individually. Find your upcoming show and click its title.Under Account Settings, select Check Upcoming Events ➤.Starting ten days prior to your event, login to your account using your Apple device.Simply print out the PDF and an usher will scan it before the show.Īdditional Option for Apple Users: Apple Wallet If you don’t have a smartphone, no need to worry.

At the theatre, present the PDF on your phone - QR codes have been enlarged, so you won’t need to zoom in on your screen to have your tickets scanned.

You will receive an email 10 days prior to your event with your digital tickets attached as a PDF file.

Ellie caulkins opera house box office phone